What if I gave up an appointment, can I get it back? At this point in time, I need every opening there is to spread out all of the existing appointments. To limit the the people coming in and out of the studio I am reducing the number of daily appointments to one, rather than two. This will give me extra time for cleaning between clients.
What are your added protective measures? On top of my standard universal cleaning procedures, I will be cleaning all non-procedural surfaces as well. Hand sanitizer will be available when you enter the room. If you need to use the restroom during your appointment, you may sanitize upon re-entry. The property manager has assured me that the facilities will be cleaned daily as well as walk throughs throughout the day. I have transitioned over to the use of scrubs to be worn for each appointment, for use in the studio only. I will be wearing a clean reusable mask for the duration of your tattoo appointment.
What if I'm sick on the day of my appointment? Please tell me if you are sick, even if it is not COVID-19 and you are experiencing different symptoms. I am waiving my cancellation fee until further notice. It is not worth the risk for either of us. We will default to your next appointment and add another appointment later in the year.
Can I pay with cash? The guidelines are strongly encouraging touchless payments with cards. That being said, I will still accept cash, but I will be using gloves to handle it.
Will you contact me before my appointment? I will be contacting you before your appointment. The normal automated reminders will still be going out, but there may be some adjustments to the schedule that we will need to be in contact about. If you have an upcoming appointment you can expect to hear from me via email within the next couple of weeks.
Are you accepting any new clientele? Until we have had some time to resolve a massive amount of cancellations and reschedules, I will not be taking on any new projects. I think it is likely that I will not open the submission form until early 2021. It will be announced in the newsletter when the time comes.
Is there anything I need to do before my appointment? I will be sending out a questionnaire on the morning of your appointment as required by the state. Please, answer the questions truthfully for everyone's safety. Until further notice, a mask is required for the duration of your appointment. This is mandatory, and I will have to turn you away if you do not have one on when you arrive. I do not have room for extra storage, so I am not able to provide one for you at this time.
What will be in the questionnaire? The following questions are required during Phase 1:
Have you had a new or worsening cough?
Have you had a fever?
Have you had shortness of breath?
Have you been in close contact with any of these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?
What if I live out of town or state? Health experts are recommending staying local until the risk is not as acute. If you have to travel more than 50 miles to attend your appointment, we should reschedule to later in the year. It won't always be like this, but until we can guarantee your health and safety we should respect their recommendations.
What if I want to bring a friend? For now, there are no guests allowed. To limit the number of people and subsequent exposure I must request that you come to your appointment alone. You can have your friend drop you off and pick you up, but they must remain outside if they are waiting.
If you feel that I have missed anything, please feel free to email me at firstname.lastname@example.org
With things rapidly changing with the pandemic, I am setting up this blog to help keep everyone up to date and informed about what's going on in the studio. Some of this information will also be delivered to your inbox via the newsletter.